The CRM team is responsible for managing customer relationships and customer data. Using Microsoft Dynamics CE, the team works to ensure customer satisfaction and loyalty by providing personalized customer support, creating customer loyalty programs, and developing and implementing strategies to maximize customer retention.
At the Fleet team, we provide complete software solutions for all types of car leasing management within the Hedin Mobility Group. Everything is done online, from car purchases to driving records and invoice management. We supply full overview and control over the car fleet, business trips and costs through our app and web portal.
The project management team at Hedin IT is responsible for managing and executing all IT-projects within Hedin Mobility Group. We manage a wide range of project types within areas such as migrations, developments and implementations. We collaborate with our technical specialists, stakeholders and other resources closely to secure the best possible outcome from the projects, every time.